Troubleshoot

The service light will be “on” if the security system requires service. If the service light is “on”, press the [→] or [*] key followed by the [2] key to determine the service condition. One or more zone lights will illuminate indicating what service(s) is required. Below is a listing of what each light means in a service condition.
LIGHT
SYSTEM FAULT – Press the [1] key.

The zone light(s) that is illuminated corresponds to the system fault(s) below:
1 Over Current Fault
2 Siren Trouble
3 Box Tamper
4 Expander Power
5 Expander Low Battery
6 Expander Box Tamper
7 Expander Trouble
8 Reserved

To exit the Service Light Mode – press the [#] key.

LCD Programmable-Message Keypad

• Press [✱] [2] to view a trouble condition.
• The trouble light will flash and the LCD will display the first trouble condition present.
• Use the arrow keys to scroll through all trouble conditions present.

NOTE: When additional information is available for a specific trouble condition a [✱] will appear on the display.
Press the [✱] key to view the additional information

LED Keypads, LCD Fixed Message Keypads

• Press [✱] [2] to view a trouble condition.
• The trouble light will flash.
• Refer to the Trouble Summary chart below to determine the trouble condition(s) present.

Trouble Summary:

Light [1] ✱ Service Required – Press [1] for more information
[1] Low Battery
[2] Bell Circuit
[3] General System Trouble
[4] General system Tamper
[5] Module Supervision
[6] RF Jam Detected
[7] PC5204 Low Battery
[8] PC5204 AC Failure

Light [2] AC Trouble
Light [3] Telephone Line Trouble
Light [4] Failure to Communicate
Light [5] ✱ Zone Fault -Press [5] for more information
Light [6] ✱ Zone Tamper – Press [6] for more information
Light [7] ✱ Wireless Device Low Battery – Press [7] for more information
Light [8] Loss of Time or Date

When viewing the memory event buffer at the keypad by pressing the “MEMORY” button, the first thing that will always be displayed is the “SYSTEM” LED. If the system LED turns on but no other Zone LED’s are on at the same time, this means that there are no current system alarms.

If a zone LED or LED’s are on then this indicates system alarms that have not yet cleared. The zone LED’s 1-8 are pre-defined as to what system alarm they will display. These system alarm indications are shown in the table below. Following the display of current system alarms the panel will then sequence through the 127 historical memory events starting at the most recent event. The second table shows the alarm events that can be displayed in memory mode and what indicators are used to show them.

Table #1
1 Battery Low
2 Mains Failure
3 Telephone Line Failure
4 Radio Detector Battery Low

Table #2
1 Radio Pendant Battery Low
2 Supervised Detector Failure
3 Zone Inactivity Timeout
4 Dialer Kiss-Off Failure

If the yellow status light is flashing and no zone lights are flashing the alarm condition may have been caused by a system fault, press [8] [9] then [#] on your keypad. The following table indicates the type of alarm condition that has occurred.

Zone Light No. – Fault Condition
1 – Alarm caused by a nitewatch, two key, medical or fire panic
2 – The battery has discharged or is faulty
3 – Mains power to the alarm has failed
4 – A dialler communications error has occurred
5 – Phone line is faulty or is disconnected
6 – Siren output or auxiliary power supply overloaded or open circuit

TROUBLE DISPLAY
When a trouble condition occurs, the [TBL] button or [TRBL] indicator will illuminate on the LED keypads or “Trouble” will appear on the LCD keypad’s display.
Press the [TBL] or [TRBL] button to switch to the Trouble Display. The [TBL] button or [TRBL] indicator will flash and lights corresponding to an existing trouble condition will illuminate on the LED keypads or the appropriate trouble message will appear on the LCD keypad display. Press the [CLEAR] button to exit the Trouble Display.
When a trouble condition has occurred, press the [TBL] or [TRBL] button to stop the “beeping”.

LED # Description Details
[1] No/Low Battery Failure
[2] Wireless Transmitter Low Battery
[3] Power Failure Upon power failure, the AC LED on all keypads will turn off.
[4] Bell or PGM2 Disconnected
[5] Maximum Bell Current
[6] Maximum Auxiliary Current
[7] Communicator Report Fail
[8] Timer Loss – Press the [8] key followed by the current time using the 24-hour clock (i.e. 8:30PM =20:30).
[9] Tamper/Zone Wiring Fail
[10] Telephone Line Monitoring
[STAY] OR [11] Fire Loop Trouble
[FORCE] or [16] Keypad Fault
[BYP] OR [12] Module Loss
[MEM] OR [13] Wireless Transmitter Supervision Loss

TROUBLE DISPLAY
When a trouble condition occurs, the [TBL]  button or [TRBL] indicator will illuminate on the LED keypads or “Trouble” will appear on the LCD keypad’s display.
Press the [TBL] key to view the Trouble Display. The [TBL] button or [TRBL] indicator will flash and lights corresponding to an existing trouble condition will illuminate on the LED keypads or the appropriate trouble message will appear on the LCD keypad display. Press the [CLEAR] button to exit the Trouble Display.
When a trouble condition has occurred, press the [TBL] or [TRBL] button to stop the “beeping”.

To view the sub-menu, press the corresponding key in the main menu.

LED # Description Details

When any of these fault conditions occur the FAULT indicator will begin to flash and the keypad will beep once every minute. Hold down button 5 for two seconds until two beeps are heard. The STAY and AWAY indicators will begin to flash in unison with the FAULT indicator.

One or more zone indicators (1-8) will illuminate to indicate the current fault(s). Refer to the following table below.

1 Low Battery
2 Date and Time
3 Sensor Watch
4 Horn Speaker Disconnected
5 Reserved
6 E2 Fault
7 Reserved
8 Communications Failure