About Us


Integrating Systems for Over 25 Years

Arc has been locally owned and operated since May 1994 providing innovative automation, security and electrical solutions for our customer base throughout the Waikato, Coromandel, Auckland and Bay of Plenty areas.

In this time we have established ourselves as experienced ‘system integrators’ at all levels of technology the company specialises in. Arc endeavours to continue to be industry leaders in providing inventive security, audio visual, automation and electrical solutions.

Arc has a unique business model where the company is now owned by key employees in the company. This model ensures a high standard of service and willingness to go the extra mile for you, our client.


Management Team

Jason – Managing Director

  • NZ Registered Electrician and Electrical Supply Technician
  • NZCE Electronics and Computing
  • Crestron Commercial System Design (CTI-CSD)
  • DM NVX Design and Application (DM-NVX)
  • Networking DM-NVX-N Certification Program
  • C-Bus Control and Management System technician
  • Auto Cad and LT Certificate
  • Extensive experience in automation, audio visual, CCTV, security alarms and access control



Henk – Director and Senior Technician

  • NZ Registered Electrician
  • NZ Registered Electrical Inspector
  • Experienced in Electricity Supply (NZED), Hospital, Industrial and General Electrical installation and maintenance work.
  • Experienced in the installation of a wide range of audio-visual systems
  • Basic Training Course for C-Bus Management and Control System



Dimitri – Director and Senior Technician

  • Crestron Fusion Installation and Configuration & Fusion Programmer
  • CTI-P101 Foundations of Crestron Programming
  • CTI-P201 Core System Programming
  • Smart Graphics Training (CTI-SG)
  • DM NVX Design and Application (DM-NVX)
  • Networking DM-NVX-N Certification Program
  • CompTIA A+ Certified Computer Technician
  • Diploma in Computing & Network Support
  • National Certificate in Electronic Security (Level 4)
  • Cisco Certified Network Associate (Nov 2012 – Nov 2015)
  • Programming Certificates with Crestron, March, Tecom and C4



Jared – Director and Technician

  • Completing NZ Diploma in Engineering (Electrical) Level 6, specialising in Electronics
  • Extensive experience in a wide range of security alarm and access control systems
  • Experienced in installing a wide range of audio-visual systems
  • Extensive experience in CCTV installations and maintenance
  • Working toward becoming an NZ Registered Electrician
  • IQP for Access Control Systems



Eugene – Sales Manager

  • ISL Strategic Leadership Programme
  • National Security Vetted to Secret Level
  • Strong Key Account Management and Sales experience
  • Strategic Planning, Forecasting, Project and Change Management experience
  • Previous Global Training Manager for Gallagher Security products
  • Confident and Engaging Communicator



Brian – Technical Services Manager

  • Key Account Management – Massey University
  • Sales Development – David Forman Diploma
  • Advanced Skills, Leadership of Sales Force, Management of Sales Force
  • Business Studies – Massey University
  • Car Audio Installations, Training, Marketing/Selling and System Building
  • Installation of new computer systems at Waikato Police branches – troubleshooting computer and network problems.
  • Extensive Technical Knowledge



Bruce – Engineer / Electronic Security Technician

  • Integriti Technical Certification
  • 11 years’ experience installing security systems, CCTV and access control systems
  • Experience in the administration and maintenance of Software Systems



Angelo – Electrical Technician

  • Engineering qualification recognised by NZQA as equivalent to New Zealand Level 7
  • NZ Registered Electrician
  • NZ Electrical Engineer Practising License
  • Extensive experience in commercial sector electrical work.



Jian – Trainee Technician

  • Certificate in Electrical Engineering L3 (Wintec)
  • Electrical First Aid trained
  • Elevated Workplace Platform trained



Michael – Customer Services Manager / Financial Operations Manager

  • Originally trained as an engineer
  • Completed the first four years of study towards the New Zealand Certificate in Engineering (Mechanical)
  • Worked extensively in management roles in both Health and General Insurance



Jo-Elle – Sales and Technical Support

  • Certificate in Business Administration and Computing Level 3
  • 8 years’ experience in administration and computing
  • Hurricane Electric IPv6 Certification



Bret – Project Manager

  • Phillips Pronto Programmer/Installer
  • Sales, Marketing and Industrial Development courses through Biz Net NZ
  • Home Automation and Audio experience
  • Design in AutoCAD and CNC Drawings
  • Extensive Production Management experience


    John – Technical Estimator

  • Bachelor’s Degree in Contemporary Music
  • Experience in being a Stage Hand and Stage Manager
  • Performs in a band at live events
  • Multiple years of experience in Customer Service/Retail


    Yoong – Electronic Technician

  • 20 + years as Structure Cabling Engineer
  • Installation of Solar Systems including backup batteries
  • Experienced Network Engineer
  • Automation of Gate Systems
  • Fibre Optic Install and Termination
  • Security System Installation and Configuration.


    Marieke – Trainee Technician

  • Training towards Electrical Workers Registration
  • Holds an Elevated Work Platform Certificate


    Ariel – Security Technician

    • Software Developer – Ralun Institute
    • Electronic Engineering
    • Trained in Paradox Evo, Hikvision
    • Vivotek, Gallagher & Integrity certified



    Shengwei – Technician


    • Master in Software Engineering – University of Auckland
    • ICT Certified Protégé Expert
    • Crestron Network Solutions – Design (CNS-D)
    • Crestron Certified Audio Technician
    • DigitalMedia Certified Designer 4K



    Leroy – Security Technician

    • Computer Networking
    • Server Administration, Advanced Computer Networking
    • Personal Security License (Security Technician)
    • Site Certified First Aid and CPR Training
    • Elevated Workplace Platform Certificate



    Customer Service Values beyond Installation

    We provide reliable automation, audio visual and security solutions you can trust. For your peace of mind we hold our staff to a high level of personal integrity, and ensure they maintain their ‘Private Security Personnel Badge’ and ‘Certificate of Approval’, issued by the Ministry of Justice in conjunction with the NZ Police.

    Arc Management Policies

    The company has the following Management Policies in place:

    • Environmental Management
    • Quality Management
    • Health and Safety