Integrating Systems for Over 23 Years
ARC has been locally owned and operated since May 1994 providing innovative automation, security and electrical solutions for our customer base throughout the Waikato, Coromandel, Auckland and Bay of Plenty areas.
In this time we have established ourselves as experienced ‘system integrators’ at all levels of technology the company specialises in. ARC endeavours to continue to be industry leaders in providing inventive security, audio visual, automation and electrical solutions.
ARC has owned and operated by Colin and Antoinette Young since April 2008. Having lived in the Waikato all their lives, principally in Cambridge and Hamilton, ARC is privy to a wealth of local knowledge. Colin and Antoinette have enjoyed over 40 years of marriage; have two adult children and two grandchildren.
Colin, the director of the company, has over thirty years of business leadership experience both in the technology industry and commercial property investment. This has enabled him to quickly understand his client’s needs and provide them with creative customised solution, whether for enhancing office security measures or for installing home or business automation systems. This industry and business experience has helped him bring some of the best multi-skilled technicians in NZ into the ARC Family.
Colin endeavours to provide strong business and technical leadership for the company. More particularly, he provides customer and professional liaison, company governance and enhanced services including design, project management, and system appraisal and upgrading recommendations.
Wanting to build new or perhaps upgrade your home or business premises? Why not call us today and together we can bring your plans and ideas to reality. For simple or complex solutions, our team of friendly professionals are here to help you.
Jason – Operations Manager
Jason’s key role is to manage the installation and maintenance services that the company provides. He is also closely involved in designing and preparing proposals/quotations for a wide range of clients. His qualifications include NZCE in Electronic & Computers, NZ Registered Electrician (and Electrical Supply Technician) and an Auto CAD & LT Certificate.
Jason has considerable experience in the following systems: security alarm and access control, audio visual, CCTV, automatic gates and doors, and intercoms. He is also a fully trained C-Bus Control and Management System technician and is a Wiser Home Control (C-Bus) “Approved Installer”. And more recently, Jason manages our range of Crestron automation products and services.
John – Office Manager
John looks after the office administration team and the accounting functions of the business. His past experience includes work with a chartered accountant, with a shipping company and with the non-profit sector, both in NZ and overseas. He holds a Bachelor of Commerce Administration from Victoria University, and is a past member of the NZ Institute of Chartered Accountants.
John is also responsible for preparing many of our security alarm and 24-hour alarm monitoring proposals and quotations. He also provides support for our Reception team.
Customer Service Values beyond Installation
We provide reliable automation, audio visual and security solutions you can trust. For your peace of mind we hold our staff to a high level of personal integrity, and ensure they maintain their ‘Private Security Personnel Badge’ and ‘Certificate of Approval’, issued by the Ministry of Justice in conjunction with the NZ Police.
ARC Management Policies
The company has the following Management Policies in place:
- Environmental Management
- Quality Management
- Health and Safety