About Us


Integrating Systems for Over 25 Years

ARC has been locally owned and operated since May 1994 providing innovative automation, security and electrical solutions for our customer base throughout the Waikato, Coromandel, Auckland and Bay of Plenty areas.

In this time we have established ourselves as experienced ‘system integrators’ at all levels of technology the company specialises in. ARC endeavours to continue to be industry leaders in providing inventive security, audio visual, automation and electrical solutions.

ARC has a unique business model where the company is now owned by key employees in the company. This model ensures a high standard of service and willingness to go the extra mile for you, our client.


Management Team

Jason – Managing Director

  • NZ Registered Electrician and Electrical Supply Technician
  • NZCE Electronics and Computing
  • Crestron Commercial System Design (CTI-CSD)
  • DM NVX Design and Application (DM-NVX)
  • Networking DM-NVX-N Certification Program
  • C-Bus Control and Management System technician
  • Auto Cad and LT Certificate
  • Extensive experience in automation, audio visual, CCTV, security alarms and access control



Henk – Director and Senior Technician

  • NZ Registered Electrician
  • NZ Registered Electrical Inspector
  • Experienced in Electricity Supply (NZED), Hospital, Industrial and General Electrical installation and maintenance work.
  • Experienced in the installation of a wide range of audio-visual systems
  • Basic Training Course for C-Bus Management and Control System



Richard – Director, Senior Technician, Training & Support Coordinator

  • NZ Registered Electrician
  • National Certificate in Electrical Engineering (Level 4)
  • Crestron Approved Installer and programming
  • Foundations of Crestron Programming (CTI-P101)
  • Trained in C-Bus Management and Control System
  • Extensive experience in System Integration, automation, audio-visual & security products



Dimitri – Director and Senior Technician

  • Crestron Fusion Installation and Configuration & Fusion Programmer
  • CTI-P101 Foundations of Crestron Programming
  • CTI-P201 Core System Programming
  • Smart Graphics Training (CTI-SG)
  • DM NVX Design and Application (DM-NVX)
  • Networking DM-NVX-N Certification Program
  • CompTIA A+ Certified Computer Technician
  • Diploma in Computing & Network Support
  • National Certificate in Electronic Security (Level 4)
  • Cisco Certified Network Associate (Nov 2012 – Nov 2015)
  • Programming Certificates with Crestron, March, Tecom and C4



Jared – Director and Technician

  • Completing NZ Diploma in Engineering (Electrical) Level 6, specialising in Electronics
  • Extensive experience in a wide range of security alarm and access control systems
  • Experienced in installing a wide range of audio-visual systems
  • Extensive experience in CCTV installations and maintenance
  • Working toward becoming an NZ Registered Electrician



Greg – Sales/Project Manager

  • Essentials of Crestron Programming
  • Crestron Digital Media Certification – Engineering (DMC-E)
  • DM NVX Design and Application (DM-NVX)
  • Networking DM-NVX-N Certification Program
  • CTI-P101 Foundations of Crestron Programming
  • Smart Graphics Training (CTI-SG)
  • CTI-P201 Core System Programming
  • C-Bus approved installer
  • C-Bus trainer for six years
  • 20 years’ experience in C-Bus commercial and residential lighting control systems.



Sam – Project Manager

  • Bachelor’s Degree in Engineering Technology (specialising in Mechatronics)
  • Solid Works Essentials Certificate
  • 7 years’ experience in research and developments across a broad range of industries
  • PMG1_PRE Crestron Programming Part 1 – Interactive Online
  • Basics of Crestron
  • Foundations of Crestron Programming (CTI-P101
  • Experienced in installing a wide range of audio-visual systems



Bruce – Engineer / Electronic Security Technician

  • Integriti Technical Certification
  • 11 years’ experience installing security systems, CCTV and access control systems
  • Experience in the administration and maintenance of Software Systems




Angelo – Electrical Technician

  • Engineering qualification recognised by NZQA as equivalent to New Zealand Level 7
  • NZ Registered Electrician
  • NZ Electrical Engineer Practising License
  • Extensive experience in commercial sector electrical work.




Mitchell – Apprentice Electrician

  • Completing Electrical Apprenticeship with Skills NZ
  • Experienced in installation of a wide range of audio-visual systems
  • Experience in installation and maintenance of both commercial and residential systems
  • Experience in installation and servicing of automatic gates



Haddon – Trainee Technician

  • Completing Electrical Apprenticeship with Skills NZ
  • Experienced in installing a range of audio-visual systems
  • Experience installing and servicing of security alarms, access control and CCTV systems




Michael – Financial Operations Manager

  • Originally trained as an engineer
  • Completed the first four years of study towards the New Zealand Certificate in Engineering (Mechanical)
  • Worked extensively in management roles in both Health and General Insurance



Rosemary – Customer Services Manager

  • Bachelor of Science (Biology) – University of Waikato
  • Diploma of Library and Information Systems – Victoria University Wellington
  • Extensive experience in administration and management



Jo-Elle – Sales and Technical Support

  • Certificate in Business Administration and Computing Level 3
  • 5 years’ experience in administration and computing
  • Hurricane Electric IPv6 Certification




Mary – Customer Services Coordinator

  • EMA – Health and Safety Representative Trained
  • Rainbow training – 2021
  • Pacifika Training – 2019
  • Treaty of Waitangi training –2019
  • Vision college – Administrative course 2019
  • Accounting Course (Night School) – Hamilton’s Fraser High School 2009


Jess – Administration Assistant

  • NZ Diploma of Business
  • Bachelor of Business Studies, majoring in HR and Management
  • 8 years’ experience using Xero and MYOB



Customer Service Values beyond Installation

We provide reliable automation, audio visual and security solutions you can trust. For your peace of mind we hold our staff to a high level of personal integrity, and ensure they maintain their ‘Private Security Personnel Badge’ and ‘Certificate of Approval’, issued by the Ministry of Justice in conjunction with the NZ Police.

ARC Management Policies

The company has the following Management Policies in place:

  • Environmental Management
  • Quality Management
  • Health and Safety